Privacy Policy

Effective Date: June 17, 2025

Last Updated: June 17, 2025

Company: Agency Engineer, a Policy Engineer company (“Agency Engineer,” “we,” “us,” or “our”)

This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website, tools, services, or communications. By using our platform or submitting any personal data, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Full name, email address, phone number, company name, and other contact details.
  • Business Information: Information about your agency, licensing, team members, and preferences.
  • Technical Information: IP address, browser type, device type, and other tracking information via cookies and analytics tools.
  • Usage Information: Actions taken on our website, platform interactions, page views, and clicks.

2. How We Use Your Information

We use your data to:

  • Provide access to our platform, resources, and tools
  • Customize your user experience and support
  • Communicate with you via email, SMS, or phone
  • Offer training, content updates, and promotional materials
  • Improve our website, services, and tools
  • Comply with legal or regulatory obligations

3. Consent to Receive Communications

By submitting your information, you consent to receive automated and non-automated communications from Agency Engineer and its partners, including:

  • Text Messages (SMS): Marketing, reminders, updates, and support
  • Email Marketing: Newsletters, product updates, promotional offers, and resources
  • Phone Calls: Outreach, onboarding support, or relationship management

You may opt out at any time by following the unsubscribe instructions in any communication or replying “STOP” to an SMS message.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted service providers for operational purposes, such as:

  • CRM and email marketing systems
  • SMS/text delivery platforms
  • Payment or e-signature providers
  • Advertising and analytics platforms
  • Legal or regulatory authorities when required

All third-party vendors are obligated to protect your information.

5. Data Security

We use technical and administrative safeguards to protect your information, including:

  • SSL encryption
  • Secure cloud storage
  • Access controls
  • Regular system monitoring

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

You may request to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Withdraw your consent at any time

To exercise your rights, contact us at:

privacy@agencyengineer.com or via our contact form on the website.

8. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to enhance your experience, improve our services, and deliver targeted ads. You can disable cookies through your browser settings.

9. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the platform after changes constitutes your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Agency Engineer

Email: info@agencyengineer.com